What is our order process | Essence Sleepwear
Step 1.choose design
Click on the product that you are interested in. we have a large number of sleepwear styles, you can choose an existing style on our website. We can also design new styles according to your needs.
Step 2.contact us
please contact our customer service team
via the contact form, email，WhatsApp，or phone to inform us of your sleepwear requirements.
Step 3. discuss order details
Our customer service representatives and designers will communicate in detail with customers to understand individual needs and confirm specific parameters to conduct product development and design.
According to the actual situation and characteristics of the customer, we can also provide you with professional advice
Step 4. make a sample
The designer provides the design draft to the sample research and development department. Our tailor will complete the sample production according to the requirements. After the sample is made, we will take a photo and send it to you for confirmation. After the photo is confirmed, the sample will be sent to you for final confirmation.
Step 5. confirm details
When the customer is satisfied with the sample, our service team will also
Reconfirm all order details to avoid any errors in bulk production.
Step 6. sign contract and pay
We will send you an invoice,
including the order details and total cost of the hair system, so that you can pay accordingly.
Step 7. manufacture
Stock pajamas can be sent out within 48 working hours. Custom-made pajamas production typically takes about 4-6 weeks.
Step 8. ship and pack
We will package the sleepwear
according to the customer’s requirements. express it by air. It takes about 7-9 days. by sea, it takes about 15-20 days. If you have special requirements, please inform me in advance.
Step 9. receiving
Hope you are satisfied with our pajamas. If you have any questions, please feel free to contact our customer service.